5 Defining Thresholds and Alerts

Alex Johnstone
over 2 years agoJanuary 18, 2017
The term "Customer Success Manager" is used in this video.  The term "Customer Support Representative" is used at timestamp 3:47 in the "Data Collection Validation" video.  Are these terms synonymous?  Would the role of Customer Success Manager and/or Representative be known to the video audience?
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